We almost lost our latest shipment of the 2200-82201-001 by POLYCOM, INC. It was traveling aboard the Nostromo when we lost contact. The fate of the crew is not clear, though we believe parasitic chest-bursting alien creates were involved. Fortunately, our salvage crew was able to retrieve the shipment. They had a brief run-in with some unidentified creatures aboard the ship - but we're sure they're totally fine.
We've run this thing through the transporter array a few times and can confirm that it is in fact New, and not infected with any foreign alien matter. That's what they tell us down in engineering, anyway. We really should check in with those guys to see if they've resolved their Tribble problem.
Although we don't possess the clairvoyance of the Kwisatz Haderach (the spacing guild cut off our melange supplies eons ago - probably for the best), we're still eager to assist with any questions you may have. If we don't know the answer, we'll check with our resident Mentat.
We've just had some troubling news from the Night's Watch. We'll be atop The Wall if you need any further assistance with the POLYCOM, INC 2200-82201-001 (or anything else!).
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