The SPA922-NA by Cisco comes to us directly from Tau Ceti Center, the very heart of the WorldWeb. Rumor has it that it was transported directly here by the sole survivor of the Time Tombs pilgrimage. We think that last part sounds a bit far fetched, though - who encounters the Shrike and lives to tell about it?
We've run this thing through the transporter array a few times and can confirm that it is in fact New, and not infected with any foreign alien matter. That's what they tell us down in engineering, anyway. We really should check in with those guys to see if they've resolved their Tribble problem.
Now sometimes finding the answers you seek involves joining up with a motley band of dwarves, stealing a precious ring from a cannibalistic quasi-human cave-dwelling creature, and nearly getting roasted alive by a cruise-ship-sized fire-breathing dragon. Other times, you can just ask. We're big fans of just asking.
We're heading back in time for a bit to ensure the machines don't win. If you need help with the Cisco SPA922-NA (or anything else) and find we're already gone, just leave us a note and make sure to write down the exact date and time. When we pop back in to the present we'll check the date and time on your note and zip straight back to the moment you wrote it to assist you. Isn't technology great?