We almost lost our latest shipment of the 9650 by Newfangled Networks. It was traveling aboard the Nostromo when we lost contact. The fate of the crew is not clear, though we believe parasitic chest-bursting alien creates were involved. Fortunately, our salvage crew was able to retrieve the shipment. They had a brief run-in with some unidentified creatures aboard the ship - but we're sure they're totally fine.
We've run this thing through the transporter array a few times and can confirm that it is in fact New, and not infected with any foreign alien matter. That's what they tell us down in engineering, anyway. We really should check in with those guys to see if they've resolved their Tribble problem.
You'd like to know the meaning of life, the universe, and everything? No, I'm afraid we're just as lost as you on that one. But we do know an awful lot about this particular item - ask us anything.
Our Infinite Improbability Drive is on the fritz again - so we're off to take a look (that thing really wreaks havoc in the warehouse). Give a whistle if you need any additional help with the Newfangled Networks 9650 - or anything else!
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